Privacy Policy

ANHUI LONGSTAR IMPORT AND EXPORT CO LTD is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website. Please read this Privacy Policy carefully.

1. Information We Collect

We may collect the following types of personal information from you:

• Contact Information: Your name, email address, phone number, and mailing address.
• Order Information: Details about the products or services you purchase from us.
• Payment Information: Credit card or other payment details.
• Website Usage Information: Information about how you use our website, including your IP address, browser type, operating system, and pages visited.
• Communications: Records of your communications with us, including emails and chat logs.

2. How We Collect Information

We collect personal information in the following ways:

• Directly from You: When you provide information to us through our website, such as when you create an account, place an order, or contact us.
• Automatically: We use cookies and other tracking technologies to collect information about your use of our website.
• From Third Parties: We may receive information about you from third-party service providers, such as payment processors and shipping companies.

3. How We Use Your Information

We use your personal information for the following purposes:

• To Process Orders: To fulfill your orders and provide you with the products and services you have requested.
• To Communicate with You: To respond to your inquiries, provide customer support, and send you updates about your orders.
• To Improve Our Website: To analyze how you use our website and make improvements to its functionality and content.
• To Send Marketing Communications: To send you promotional emails and newsletters about our products and services. You may opt out of receiving these communications at any time.
• To Prevent Fraud: To detect and prevent fraudulent transactions and other illegal activities.

4. How We Share Your Information

We may share your personal information with the following third parties:

• Service Providers: We share information with third-party service providers who help us operate our website, process payments, fulfill orders, and provide customer support.
• Shipping Companies: We share your shipping address and contact information with shipping companies to deliver your orders.
• Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your use of our website. Cookies are small data files that are stored on your device when you visit a website. We use cookies to:

• Remember Your Preferences: To remember your language preferences and other settings.
• Analyze Website Usage: To track how you use our website and identify areas for improvement.
• Personalize Content: To show you content that is relevant to your interests.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect your payment information and other sensitive data.
• Firewalls: We use firewalls to protect our servers from unauthorized access.
• Access Controls: We restrict access to your personal information to authorized personnel only.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

8. Your Rights

You have the following rights with respect to your personal information:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
• Deletion: You have the right to request that we delete your personal information.
• Objection: You have the right to object to the processing of your personal information.
• Restriction: You have the right to request that we restrict the processing of your personal information.
• Portability: You have the right to receive your personal information in a portable format.

To exercise these rights, please contact us using the contact information provided below.

9. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website after any changes constitutes your acceptance of the new Privacy Policy.

11. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

ANHUI LONGSTAR IMPORT AND EXPORT CO LTD

Room 1205, Huaxing Building, No. 168 Liuhong Rd, Luyang District, Hefei, Anhui, China

Phone (WeChat/WhatsApp): +86-17755115118

Email: wty19860816@163.com